FAQs

You can call us on working days Monday to Thursday between 08:00 and 16:30 pm. And on Friday between 08:00 and 16:00 pm. Our telephone number is +353 (0) 53 942 6742. You can send an e-mail to us at info@rehanelectronics.com.

You can visit us to view our products in our special demonstration area. We recommend that you make an appointment to visit us.

You can send notice of your change of address to our Customer Service department, telephone number +353 (0) 53 942 6742, email address info@rehanelectronics.com, and postal address Rehan Electronics Limited, Aughrim Road, Carnew, County Wicklow, Republic of Ireland.

An electronic magnifier is a magnifying aid that consists of a monitor and a camera above a table. An electronic magnifier is sometimes referred to as a ‘TV magnifier’ or ‘CCTV’ (Closed Circuit Television).

You place the object you wish to view (such as printed or handwritten text or a photo, etc.) on the table. The magnified object is then displayed on the monitor, with more contrast if you so require.

Electronic magnifiers have a range of functionality. All have a number of high-contrast modes that are ideal for reading text. These high-contrast modes increase the contrast to make the letters more legible. A range of contrasting text and/or background colours are also available. In addition to offering increased contrast, electronic magnifiers also have photo modes for the display of photos and other image material in bright colours. Electronic magnifiers with a text-to-speech function are also available.

You qualify for an electronic magnifier when you have been diagnosed with a visual impairment to a degree that makes it impossible or almost impossible to read without this aid.

First of all, people with low vision for whom glasses or a handheld magnifier is no longer sufficient. Our electronic magnifiers are used by people with disorders such as macular degeneration, retinitis pigmentosa, diabetic retinopathy, glaucoma and cataracts.

At home, work, school and elsewhere.

This must in any case state the explicit reasons and your medical data. The applicant is usually an ophthalmologist, the physician who is treating you or an institution for the blind and visually impaired. A GP cannot usually prescribe an electronic magnifier.

Your GP will usually refer you to an ophthalmologist or other specialist.  You can contact us for an address in your neighborhood.

You hold an electronic handheld magnifier, in the same way as an ordinary magnifying glass, on or just above the text or image that you wish to magnify. The text/image is displayed on the screen. When you hold the electronic handheld magnifier on or at a maximum of five centimetres above the surface you will always see a sharp image with text that is very easy to read. You can view the text in full colour or increase the contrast with one of the special high-contrast modes that are specifically designed to make the text as easy to read as possible.

Placing your signature or writing a brief note becomes very simple when you use one of our electronic handheld magnifiers. You can do this by turning the handle to a special position so that you can see what you are writing.

Our handheld magnifiers are compact, light-weight aids. Our handheld magnifiers weigh as little as 200 grams.

Looky handheld magnifiers are ideal for use indoors or at work – and are really useful when you are out.

Yes, the Looky and Looky+ are equipped with standard rechargeable AA batteries that are easy to replace. The batteries can only be inserted one way round, so you do not need to check the + or – polarity. The Looky and Looky+ are supplied with a charger that enables you to simply and quickly recharge the batteries while they are in the aid.

The batteries of the Looky 5 are in the handle. You can also recharge the Looky 5 with the charger supplied with the aid. You can also purchase an extra handle so that you can use the Looky 5 for a longer time. This extra handle is supplied with an external charger to enable you to charge one handle while you are using the other.

Your GP will usually refer you to an ophthalmologist or other specialist. You can contact us for an address in your neighborhood.

TENS is the abbreviation of ‘Transcutaneous Electrical Nerve Stimulation’. This treatment is based on the use of weak electrical pulses to alleviate pain.

The TENS appliance is a handy small device with two cables that you attach to the electrodes. You apply these self-adhesive electrodes to your skin. The TENS appliance sends electrical pulses to the electrodes when then pass through the skin.

Important effects of TENS:

– disrupts the nerve transmission of pain, which reduces the pain you feel

– the brain stimulates the production of natural painkillers such as endorphins

– relaxes the muscles

TENS can be prescribed for both acute and chronic pain and pain syndromes. The therapy focuses on general pain signals.

TENS is used in applications including the following:
– Headache
– Lower back pain
– Neck and shoulder pain
– Limb pain
– Many forms of nerve pain
– Vascular pain
– Facial pain
– Phantom pain
– Gout and joint inflammation

Examples of acute pain situations in which TENS may be of use:
– Pain relief during childbirth (MamaTENS)
– Post chirurgical pain and post-traumatic acute pain
– Scar tissue pain
– Some fractures, such as broken ribs.

Nerve stimulation (TENS) does not have any short or long-term harmful physical effects. You must, obviously, comply with the safety instructions

TENS therapy has virtually no side effects. Skin irritation may occur due to an allergic reaction to the electrodes used with the appliance. Rehan Electronics has a very broad and large range of skin-friendly electrodes to combat skin irritation problems.

In some cases, the body may become accustomed to long-term daily use of nerve stimulation. This accustomization can result in lower production of endorphins.

Your GP can refer you to a hospital or physiotherapist.

Consult the user manual for troubleshooting tips. Have you been unable to solve the problem with your TENS appliance? Obviously, you can also always email us with your question (info@rehanelectronics.com).

Are you not in a position to contact us? If so, send your TENS appliance to us together with a letter explaining the problem. You can call us for all your questions during office hours on number: +353 (0) 53 942 6742

Would you like us to visit you to carry out the repairs? If so, please call us in advance so that we know that we can help you straight away.

A text-to-speech device is an electronic aid that consists of a camera arm above a table with an integral speaker. Software converts the text into speech. The device can read printed text such as bank statements, books and folders, etc., out loud to you.

You put the printed text on the text-to-speech device’s table, under the camera. You press a button to give the device the command to record the page and use OCR text recognition software to convert the page into digital text. The text-to-speech software then reads the text out loud to you from the integral speaker or, if you so wish, from the speaker of an audio set connected to the headphone jack socket.

First of all, the device has been designed for people with low vision for whom glasses or a handheld magnifier is no longer sufficient and for people who are completely blind. Our text-to-speech devices are used by people with disorders such as macular degeneration, retinitis pigmentosa, diabetic retinopathy, glaucoma and cataracts, and complete blindness.

Our text-to-speech devices are supplied with an integral battery so that you can not only use them at home but also at the office, on holiday and when you are out. The internal memory and output for external storage enable you to save important documents and take them with you in digital form.

You qualify for an electronic magnifier when you have been diagnosed with a visual impairment to a degree that makes it impossible or almost impossible to read without this aid.

This must in any case state the explicit reasons and your medical data. The applicant is usually an ophthalmologist, the physician who is treating you or an institution for the blind and visually impaired. A GP cannot usually prescribe an electronic magnifier.

Your GP will usually refer you to an ophthalmologist or other specialist. You can contact us for an address in your neighborhood.